Markus is a UX Design Consultant that specialises in both strategic design planning and art direction. With 10 years of experience in managing and delivering multiple omnichannel design projects across Hong Kong and Sydney, allowing him developed strong comprehensive research and problem-solving skills.

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Working closely with various international brands such as Bank of China (Hong Kong), Lancôme, Toyota, Garnier, and Hennessy has helped him empathise with the user and also balance the expectations between the user needs and the business to reveal opportunities, enhance services, and deliver excellence in product experience.